iServe Healthcare staff is available 24/7 to provide immediate care to a patient. Different cases of patient illness may prompt quick response, and time may not be on our side. Our staff is trained and ready for emergency visits in all parts of the city. We value our patients, and we will be present at your home within minutes when you need us the most.

The purpose of the IServe Healthcare awareness program is to provide information to families about children with special needs and other health issues. Our staff frequently participate in community activities that center around uplifting children with special needs. This venture develops a sense of purpose for our employees and the families of the child who need special attention.

What we stand for reflects in the lives of the patients and their families. We collaborate with every family, and they are at the center of every decision we make regarding the care of their loved ones. Providing excellent continuity of care and appropriate services is our top priority.

Because our clients are our #1 priority, we advocate for them in every way possible to ensure they receive all resources necessary to provide the best care for them. We follow all compliance policies to maintain the proper rules and regulations governing patient care.

The progress of iServe Healthcare is dependent on the love and encouragement we provide within our organization. Our Employees are the backbone of iServe, and for this reason, we encourage and show them love in every way possible to continue a tradition that uplifts families and their loved ones and ensures proper patient care.

Hospice care occurs at the patient’s home or place of residence after a physician determines that the patient has a terminal diagnosis or has six months or less to live. The focus for hospice is to keep the patient comfortable to reduce aggressive symptoms.

Management of the patient’s pain and symptoms;

Assessment and assistance with patient and family spiritual and psychosocial needs;

Provides medical supplies, equipment, and medication management;

Educate the family on patient care;

Provides therapy services as needed, including speech therapy, physical therapy, occupational therapy, and nutrition needs;

Provides short-term respite care for burned-out caregivers, continuous care for patients in crisis, and provision of a general inpatient unit for patients who may need continuous intravenous fluids and other injections.

Provides 12 months of bereavement care for the family who lost their loved one.

The interdisciplinary group (IDG) usually consists of:

The patient’s physician;

Hospice physician (or medical director);

Nurses;

Hospice aides;

Social workers;

Spiritual care providers or other counselors;

Bereavement professionals;

Speech, physical, and other occupational therapists; and

Trained volunteers.

What duties do hospice volunteers perform? Hospice Volunteer assists patients and their families in relieving caregivers, bathing the patient, and doing other household chores. They may also serve as companions to patients who do not have family members. Volunteers also assist in the hospice office management.

Most patients in hospice care make decisions by themselves. A patient does not have to be home-bound to be in hospice. A hospice patient can visit relatives, attend church, and engage in other activities. A primary caregiver appointed by the family or medical power of attorney may represent patients who cannot make decisions independently. With a care plan, the patient will receive services from the hospice team, including the hospice medical director, RN who visits weekly, hospice chaplain, hospice medical social worker, hospice aide, and volunteers.

Hospice care is for a patient whose doctor has determined a terminal diagnosis and has six months or less to live. A registered nurse and hospice medical director must carefully assess the patient’s diagnosis and symptoms to make a definitive certification for terminal illness. Typical diagnoses for hospice care include cancer, dementia, Alzheimer’s, COPD, heart failure, liver failure, and kidney disease. These diagnoses, in most cases, should accompany total care, decrease endurance to physical activity, weight loss, frequent hospitalization, frequent UTI occurrence, and falls.

Medicare pays for all hospice services, and Medicaid covers room and board for patients that live in a nursing home. Hospice provides all medical equipment and supplies that the patient needs throughout hospice care. Families who do not have Medicare may pay out of pocket or use private insurance.

Unlike home health, you do not have to be homebound to be in hospice. You can be in hospice and still have the leisure to visit relatives, go to church, and engage in other recreational activities if you have the strength.