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Compassionate Hospice Care Providing Comfort, Dignity, and Support in the Final Days

Who We Are

As the #1 hospice care agency in Dallas-Fort Worth, iServe Hospice is dedicated to providing exceptional hospice and palliative care to patients with terminal diagnoses. Our mission is to maintain comfort and improve the quality of life for our patients while offering comprehensive support to their families. Our services are fully covered by Medicare, ensuring that you receive the best care without financial stress.

At iServe Hospice, you will receive care from a qualified team including our Medical Director, Registered Nurses, Medical Social Workers, and Chaplains. We also provide Hospice Aides and Volunteers to assist with end-of-life care, ensuring a compassionate and supportive environment. Our nurses are available 24/7 to visit or answer your questions, and we offer around-the-clock care for patients in crisis, along with all necessary medical equipment and supplies to keep you comfortable. Serving you and your loved one is our top priority—call now or send us a message.

Our Team Mission and Goal

To provide comfort, pain relief, and safety with compassion through symptom management while maintaining dignity for our patients and their families. We seize the opportunity in every encounter with a patient to learn ways in which the care we provide can assist in healing the body and the mind of the patient and their loved one.

  • Routine Home Care
  • Crisis Care of Distress Management
  • Respite for Caregiver Relief
  • 24-Hour On-Call Nursing Support
What is hospice care?
Hospice care occurs at the patient’s home or place of residence after a physician determines that the patient has a terminal diagnosis or has six months or less to live. The focus for hospice is to keep the patient comfortable to reduce aggressive symptoms.
What services do iServe hospice provides

Management of the patient’s pain and symptoms;

Assessment and assistance with patient and family spiritual and psychosocial needs;

Provides medical supplies, equipment, and medication management;

Educate the family on patient care;

Provides therapy services as needed, including speech therapy, physical therapy, occupational therapy, and nutrition needs;

Provides short-term respite care for burned-out caregivers, continuous care for patients in crisis, and provision of a general inpatient unit for patients who may need continuous intravenous fluids and other injections.

Provides 12 months of bereavement care for the family who lost their loved one.

Who are the members of the hospice team?

The interdisciplinary group (IDG) usually consists of:

The patient’s physician;

Hospice physician (or medical director);

Nurses;

Hospice aides;

Social workers;

Spiritual care providers or other counselors;

Bereavement professionals;

Speech, physical, and other occupational therapists; and

Trained volunteers.

What duties do hospice volunteers perform?
What duties do hospice volunteers perform? Hospice Volunteer assists patients and their families in relieving caregivers, bathing the patient, and doing other household chores. They may also serve as companions to patients who do not have family members. Volunteers also assist in the hospice office management.
How does hospice care work?
Most patients in hospice care make decisions by themselves. A patient does not have to be home-bound to be in hospice. A hospice patient can visit relatives, attend church, and engage in other activities. A primary caregiver appointed by the family or medical power of attorney may represent patients who cannot make decisions independently. With a care plan, the patient will receive services from the hospice team, including the hospice medical director, RN who visits weekly, hospice chaplain, hospice medical social worker, hospice aide, and volunteers.
Who should receive hospice care?
Hospice care is for a patient whose doctor has determined a terminal diagnosis and has six months or less to live. A registered nurse and hospice medical director must carefully assess the patient’s diagnosis and symptoms to make a definitive certification for terminal illness. Typical diagnoses for hospice care include cancer, dementia, Alzheimer’s, COPD, heart failure, liver failure, and kidney disease. These diagnoses, in most cases, should accompany total care, decrease endurance to physical activity, weight loss, frequent hospitalization, frequent UTI occurrence, and falls.
Who covers hospice care cost?
Medicare pays for all hospice services, and Medicaid covers room and board for patients that live in a nursing home. Hospice provides all medical equipment and supplies that the patient needs throughout hospice care. Families who do not have Medicare may pay out of pocket or use private insurance.
Should I be homebound to qualify for hospice?
Unlike home health, you do not have to be homebound to be in hospice. You can be in hospice and still have the leisure to visit relatives, go to church, and engage in other recreational activities if you have the strength.
Where Is Hospice Care Provided?
Homebound is not necessary to receive hospice care. In other words, you can still go to church, visit relatives, and enjoy a walk in the park (if you have the strength) while you are in Hospice. With 24/7 available caregivers, iServe Hospice provides palliative care at your place of residence, including private homes, assisted living, nursing homes, group homes, and general inpatient units.
Who Pays For Hospice Care?
Medicare covers all care for hospice-appropriate patients, and Medicaid covers the cost of room and board for a patient who lives in a nursing home. iServe Hospice provides all the equipment and medical supplies needed during hospice care. Families who do not have Medicare may pay out of pocket or other private insurance.
What Are My Options For Hospice Care?
Being in Hospice does not always mean someone would pass away. If your healthcare provider has determined you have a terminal diagnosis, the first step is to contact the iServe Hospice clinical team for initial evaluation and care. Giving the best care for you and your loved ones is the primary goal. We are here to empower our patients and their families and be part of an incredible journey that provides peace and comfort. Our professional nursing staff will speak with you when you call today to determine the options and level of care you need.

Experience Unmatched Compassionate Care Today!

Discover how our personalized services can transform your loved one’s quality of life. Contact us now to schedule a consultation and take the first step towards comprehensive home health and hospice care.